WebSphere

User Group UK

Title:
What you need to know about ExperienceOne
Stream:
Digital Experience (5)
Speakers:
Chris Moore
Abstract:
IBM ExperienceOne is the new IBM brand for Customer Experience Management. Due to the breadth and depth of the IBM software portfolio, ExperienceOne aims to deliver customer experience capabilities through one platform, whilst leveraging the market leading technologies IBM can bring to bear.
At the fore-front of this initiative is the IBM Digital Experience Portfolio, which enables the business to deliver empowering digital experiences to customers, in a seamless and easy way, whilst leveraging what they know about their customers to make the experience personal.
This session will outline this initiative and how IBM Digital Experiences leads the pack.
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Bio:

Chris Moore:

My role is to articulate the value that IBM Collaboration Solutions can deliver to clients. My technology focus is around Social Collaboration and Digital Experiences; enabling the implementation of a Smarter Workforce, whilst being able to delight employees and customers using rich and engaging social, mobile and web experiences. I have worked in the social and digital experiences area for over 7 years and I'm aligned to organisations that are interested in pursuing the journey to become a Social Business, and how they make that journey a reality.

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